Create Powerful Policies

Powerful Policies

Massage Cancellation and no show policies are perhaps the most important part of your massage business framework. Your business framework is what supports you in the process of doing business. These policies also bring up strong emotions and challenges in doing so.  How you set your cancellation and no show policies will affect the whole profession.  In essence you are teaching … [Read more...]

The answer to venting/complaining….Boom! Boundaries!

After many years of reading through post after post of rants/vents about clients from massage therapists in the many online discussion groups,  I have come to see that there is so much that massage therapists need help with. When you feel frustrated or upset or just feel like you want to vent about it on Facebook (or where ever) with a client interaction it is really about … [Read more...]

Not too deep, but deep enough…getting the pressure just right.

massagepressure

One of the most important parts of a massage is getting the pressure just right for the client - so important that they will come back again and again and also tell ALL of their friends and family members about you.   But how do you get the pressure juuussst right for every client. Well honesty you probably don't but you can try. The challenge is that everyone feels … [Read more...]

The end of energy vampires in the massage profession.

energy vampires: not

I thought I had written something on this already but couldn't find it so here I am again. The word 'energy vampire' seems to come up every so often in discussions about massage sessions with clients.  It is often talked about in massage school too I imagine.  I did find an article on it at Massage and Bodywork too. What is an energy vampire?  Is there even any such … [Read more...]

The Caring Business – how to make money and still care

Massage Therapy - The Business of Caring

One common theme I see in the massage profession is that many massage therapists think it is much better to care and charge less or not promote themselves enough so they have enough clients than to make money.  Yup...me too.  Been there, done that and still struggle with issues around making money myself.  Who doesn't?  One person on linkedin recently went as far as … [Read more...]